01. Introduction
Shams Digital, a division of Shams Al Jubail Co., is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit digital.shamscon.com or engage with our services.
This policy is compliant with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.
02. Who We Are
- Company: Shams Digital (Division of Shams Al Jubail Co.)
- Location: Jubail Industrial City, Eastern Province, KSA
- Website: digital.shamscon.com
- Email: info@digital.shamscon.com
03. What Data We Collect
Data You Provide Directly
When you contact us or request a quote, we collect:
- Full name
- Email address
- Phone number
- Company name
- Project details and requirements
- Budget range (if provided)
Data Collected Automatically
When you visit our website, we may collect:
- IP address and browser type
- Pages visited and time spent
- Device type (mobile/desktop)
- Referring website
04. How We Use Your Data
We use your data solely for:
- Responding to your inquiries and providing quotations.
- Communicating project updates and deliverables.
- Sending invoices and processing payments.
- Improving our website and services.
- Complying with legal obligations under Saudi law.
We do NOT use your data for:
- Selling or renting your data to third parties.
- Unsolicited marketing without your consent.
- Automated profiling or decision-making.
05. How We Share Your Data
We do not sell or share your data except:
- Service providers: Trusted tools (e.g., email services) strictly to deliver our services.
- Legal requirements: If required by Saudi law.
- Business transfers: In the event of a company merger.
06. Data Retention
- Inquiry data: 2 years from last contact.
- Client project data: 5 years from project completion.
- Website analytics: 12 months rolling.
07. Your Rights Under PDPL
Under Saudi Arabia's Personal Data Protection Law:
- Access: Request a copy of your personal data.
- Correction: Request correction of inaccurate data.
- Deletion: Request deletion of your data.
- Withdrawal of Consent: Withdraw consent where applicable.
To exercise your rights, contact us at info@digital.shamscon.com.
08. Cookies
Our website uses minimal cookies to:
- Remember your preferences and session information.
- Analyze website traffic via anonymous analytics.
You can control cookies through your browser settings.
09. Data Security
We protect your data through:
- SSL/TLS encryption on all web communications.
- Secure email communications.
- Limited access on a need-to-know basis.
- Regular security reviews of our systems.
10. Children's Privacy
Our services are not directed at individuals under 18. We do not knowingly collect data from minors.
11. Contact Us
Email: info@digital.shamscon.com
Website: digital.shamscon.com
Location: Jubail Industrial City, Eastern Province, KSA